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harbor
Legal

Privacy Policy

Last updated: March 18, 2026  ·  Effective: March 18, 2026

Diamond Harbor (“Company,” “we,” “us,” or “our”) operates the social casino platform available at this website (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform. Diamond Harbor is a free-to-play social casino. No real money gambling is offered, and no purchase is necessary to play or win virtual Gold Coins (“GC”).

Please read this policy carefully. By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform immediately.

1. Information We Collect

1.1 Information You Provide Directly

When you register for an account, we collect information such as your username, email address, and password. You may optionally provide additional details such as your first and last name. All information you voluntarily submit is collected and stored by us.

1.2 Information Collected Automatically

When you access the Platform, we automatically collect certain technical information, including but not limited to: IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, time spent on pages, device identifiers, and crash data. This information is collected through cookies, web beacons, pixels, and similar tracking technologies.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

We use the following types of cookies:

  • Essential Cookies: Required for the Platform to function. They enable core features such as security, network management, and account access.
  • Analytics Cookies: Help us understand how users interact with the Platform by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to allow us to display relevant advertisements.
  • Preference Cookies: Enable the Platform to remember choices you make and provide enhanced, personalized features.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and authenticate your identity.
  • To provide, operate, and maintain the Platform and its features.
  • To process transactions and manage virtual currency (Gold Coins) balances.
  • To send you administrative communications, including account-related notices, security alerts, and updates to our policies.
  • To send promotional communications (only with your consent, which you may withdraw at any time).
  • To monitor and analyze usage patterns and trends in order to improve the Platform.
  • To detect, prevent, and investigate fraud, abuse, security incidents, and other harmful activity.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.
  • To display relevant advertising through third-party advertising networks, including Google Ads.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as data hosting (Supabase), analytics (Google Analytics), payment processors, and customer support tools. These parties are contractually obligated to protect your data.
  • Advertising Partners: We work with advertising networks including Google to show you relevant ads. These partners may use cookies and similar technologies. You may opt out of interest-based advertising through the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out tools.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the safety of any person.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, as well as how we use and share it.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at the email address provided in Section 9.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Platform is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from anyone under 21, we will take steps to delete such information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, by sending an email notification to the address associated with your account. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Diamond Harbor
Email: privacy@diamondharbor.com
Response time: within 30 business days